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THE
INSURTECH
ENABLER

Empower your general insurance operation through innovative business technology, data driven decision making and consumer driven processes.

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Solutions

BUSINESS PROCESS
OUTSOURCING

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YOU GET THE CLIENT, WE DO THE WORK

Intrasurance makes their “digital insurance factory” available to intermediaries, financial institutions, and retailers, so they can set up a Private or White label. The MGA, Intrasurance, handles all business processes i.e. acceptance, collection and payment, claims handling, second-line communication and after-selection. When there is sufficient volume, we can develop customized products for our customers. We unburden our customers optimally, saving them valuable time so that our labels can fully focus on their customer and advice. The label is responsible for all marketing and first-line communication with the client, and will receive support for this by our intelligent client dashboard. Intrasurance is authorised by reputable insurance companies, both domestic and abroad, and has developed a national multi-channel label network with more than 70 labels.

PLATFORM
AS A SERVICE

DIGITAL IS YOUR NEW CAPITAL

Intrasurance offers a digital platform for customer, policy and claims administration in the private market. The platform has fully automated all routine processes and these are processed “real time”. This high degree of automation and processing speed, together with a user-friendly “My environment,” ensures high customer satisfaction and cost reduction. Products can be configured without the need for IT. Our platform can be accessed from any workplace or application in the Cloud. The platform is a proven solution which leads to: Significant operational cost reduction Continuity through high customer satisfaction High return and loyal customers Excellent sales on the internet Increased underwriting return thanks to AI and Data Science

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DIRECT
CHANNELS

Be ready to go directly to the consumer

We provide a policy and claims administration system that enables consumers to manage their insurance policies online, 24/7. By using 100% digital processes, the consumer can purchase insurances online, update existing policies and contact details, submit claims and view the entire correspondence and insurance history. Consumers can also very easily adjust or cancel their policies. We put the consumer in control thereby saving you time and money.

SMART
PRICING

A higher return thanks to AI and Data Science

There is a difference between numbers and numbers that matter. One of the most important steps in beginning to make decisions with data is to pick the right metrics. Good metrics are consistent and quick to collect. But most importantly, they must capture something your business cares about. Goal of data science is -beside controlling a profitable combined ratio – to gain insights in upsell, cross-sell and loyalty by continuously monitoring of the results. Our Data Science tool helps you to: Improve cross-sell Improve upsell Predict customer loyalty Monitor your results and the ability to adapt your pricing / T&C to changing environments Improve your competitive edge by knowing competition and identify opportunities by specifying more detailed market segments

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BUSINESS
DRIVEN AGILITY

Create new business opportunities

The policy and claims administration can be made accessible to both consumer and advisors via various sales channels. These sales channels can be geared entirely to the wishes of the client, using personalized communication and an advisor module which provides specific customer information as well as a complete overview of the book of business.

Use the flexibility of our platform

The DIV Platform is based on Microsoft technology. The platform has been developed in such a way that front and back office integrate by API’s with each other seamlessly. Both are available 24/7 in the Cloud. This setup reduces investments in hardware, leads to lower management costs, and provides access to our solutions anytime, any place.

Be ready for the near future

You need to incorporate technology in core propositions like pay-how-you-drive motor insurance based on a telematics platform.

COST
OPTIMIZATION

Reduce your time to market with our Product Builder

The time needed to actually make a new product available to consumers is considerably reduced by our system. Our pillar of simplicity was applied to the product builder in the DIV* Platform in such a way that involvement of the IT department is no longer needed for configuring or deploying a new product. *Direct Insurance Vision

Reduce your costs with Straight Through Processing

We standardize and automate all routine insurance processes with the aim to complete these processes instantly and communicate the outcome real time. This high level of automation drives both efficiency and increased levels of customer satisfaction.

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ABOUT US

Our adventure starts in 2002 with Verzekeruzelf.nl, the first online insurance proposition in Europe. Through offering the client simplicity, ease of use and control, a better proposition is achieved. Our paperless and fully data-driven proposition with Verzekeruzelf.nl raised interest within the insurance sector. It was the start of our B2B approach. With our motto “You get the client, we do the work” we quickly managed to get dozens of labels to commit to us. In the following years we developed our platform into a PAAS (Platform as a Service) with which we offered a solution to domestic and foreign insurance companies who had problems with high costs and decreasing underwriting results.

Every customer is a digital customer

71% of customers are willing to purchase insurance online

Survival of the fastest

What you see is what you get real time 24/7

Reduction Of Costs

Enabling cost reduction up to 50%

Focus on surpassing expectations

NPS +60 Claims handling score 8

Continuous innovation

Launch low-cost experiments directly in the market

Intrasurance & van Ameyde International

Since 2018, the Intrasurance Group is a part of Van Ameyde International. Van Ameyde is the European market leader in claims management and IT solutions for damage processes. In addition, Van Ameyde focuses on complex claims expertise with specific labels, including personal injury and the business damage segment. Because Van Ameyde is present in more than 25 countries, Intrasurance is able to further expand its position in Europe and to offer a complete solution to insurance companies and startups, together with Van Ameyde.


Van Ameyde

750.000

Claims dealt with annually

1.500

Staff committed to improving your claims performance

46

Offices in 28 countries and expanding

HOW WE ENABLE DIGITAL TRANSFORMATION

Use our online and digital experience of more than 15 years to start a greenfield or transform your organization in an enterprising, customer-and data driven innovative player in the field of property and casualty insurance. We can help you with your mission and create a continuous dialogue with and focus on the customer. We know what we are talking about because the Intrasurance group has three business units each proving their value proposition by focusing on an element of the value chain. We eat our own dogfood! That guarantee’s that the Intrasurance Group as your partner will keep track of the latest market developments and continues to offer the best online insurance solutions in the market.


Focus on an excellent customer experience
Focus on innovative business technology
Focus on operational excellence in BPO
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Intrasurance Technology Group
Intrasurance
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Our mission

ENABLE DIGITAL
TRANSFORMATION
TO EMPOWER
THE CONSUMER

The Intrasurance Group is an enterprising, customer-driven organisation that develops innovative solutions in the field of online insurance. Driven by a clear mission, a continuous dialogue with and focus on the customer, Intrasurance keeps track of the latest market developments and continues to offer the best online insurance solutions in the market.

Clients

Partners

Microsoft
Buildingblocks
VanAmeyde
Sogeti
Sentia
Qiy Foundation
Onegini
Friss
Deloitte
Accenture
gartner
software_improvement_group
Intrasurance Head Office.
Pettelaarpark 80, 5216 PP 's-Hertogenbosch,
the Netherlands
info@intrasurance.nl, +31 (0) 88 011 4700

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